Guides and Decision Aids

The Australian Government has developed the National Health Literacy Framework, which provides a national approach to strengthening health literacy in Australia. The framework was developed by the Sydney Health Literacy Lab and the Sax Institute, drawing on the Lab's scientific expertise and extensive collaboration with more than 100 stakeholders and consumers.

The framework supports action to make health information and services easier to find, understand and use, while helping people build the skills and confidence to make informed decisions about their health and wellbeing.

National Health Literacy Framework


This co-designed framework includes five recommendations for social media health communication for young people.

This guide is for anyone who wants to improve communicating to this priority group via social media platforms.


We made this guide to help researchers and consumers work together on qualitative health research projects. There are lots of different ways that consumers can get involved in research. This can change from project to project.

This guide is aimed at:

  • consumers: people with lived or living experience, patients, carers, family and community

  • consumer representatives: someone who can talk about the perspectives and experiences of many consumers

  • researchers: people who carry out qualitative research.


How to use ChatGPT safely for health

This guide is for anyone who would like to learn how to use ChatGPT safely for health questions.

It includes FAQs, tips and references for further reading.


We made this guide to help researchers and consumers work together on health research projects that use surveys. There are lots of different ways that consumers can get involved in research. This can change from project to project.

This guide is aimed at:

  • consumers: people with lived or living experience, patients, carers, family and community

  • consumer representatives: someone who can talk about the perspectives and experiences of many consumers

  • researchers: people who carry out qualitative research.